Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Crafted With Care
Discover unique ribbon and crochet leis made with love.
At Hook’d & Lei’d, we celebrate creativity and craftsmanship. Our leis are perfect for any occasion, bringing joy and beauty to your celebrations.
Discover Unique Ribbon and Crochet Leis Crafted with Love
✓ Bring Joy to Your Celebrations with Our Creations
✓ Shop Now and Celebrate!
Device Specifications
Handcrafted Quality:
Each lei is meticulously crafted using high-quality materials, ensuring durability and beauty in every piece. Our attention to detail sets us apart, making each creation a work of art.
Custom Designs:
We offer personalized options to create a unique lei that reflects your style and preferences. Our team works closely with you to bring your vision to life, ensuring satisfaction with every order.
Sustainable Practices:
We are committed to sustainability, using eco-friendly materials and practices in our crafting process. Our goal is to create beautiful products while minimizing our environmental impact.
Community Support:
As a women-owned small business, we prioritize supporting our local community. A portion of our profits goes to local charities and initiatives that empower women and promote creativity.
Customer Satisfaction:
We pride ourselves on providing exceptional customer service. Your happiness is our priority, and we strive to exceed your expectations with every purchase.
Shipping & Delivery:
We offer fast and reliable shipping options to ensure your leis arrive on time for your special occasions. Tracking information is provided for all orders, so you can stay updated.
Care Instructions:
To maintain the beauty of your lei, we recommend keeping it away from direct sunlight and moisture. Proper care will ensure your lei remains a cherished keepsake for years to come.